Privacy Policy
Your privacy is important to us. This privacy policy explains how Altair AI Solutions collects, uses, discloses, and protects information gathered through the use of our online platform and related services. By using our site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information to provide and improve our services. The types of information we collect include:
Personal Data:
Information you provide directly to us, such as when you contact us, inquire about our services, or register for an account (if applicable). This may include your name, professional title, company affiliation, and contact details.
Usage Data:
Information collected automatically when you access or use our site. This may include information about your device (e.g., IP address, browser type, operating system), pages visited, time spent on pages, referring URLs, and other diagnostic data. This data helps us understand how our site is used and how to improve it.
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to monitor activity on our site and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Information
We use the collected information for various purposes:
- To provide and maintain our service.
- To improve, personalize, and expand our service.
- To understand and analyze how you use our service.
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes (where you have agreed to receive them).
- To find and prevent fraud.
- To comply with legal obligations.
Legal Basis for Processing Personal Data
Our legal basis for collecting and using the personal data described in this policy depends on the data we collect and the specific context in which we collect it. We may process your Personal Data because:
- We need to perform a contract with you.
- You have given us permission to do so.
- The processing is in our legitimate interests and it is not overridden by your rights.
- For payment processing purposes (if applicable).
- To comply with the law.
Sharing and Disclosure of Information
We do not sell your personal data. We may share your information in the following situations:
- Service Providers: We may share your personal information with third-party service providers who perform services for us or on our behalf, such as analytics providers or technical support providers. These third parties are obligated not to disclose or use your data for any other purpose.
- Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Other Legal Purposes: We may disclose your data in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of Altair AI Solutions.
- Prevent or investigate possible wrongdoing in connection with the service.
- Protect the personal safety of users of the service or the public.
- Protect against legal liability.
Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When personal data is no longer needed for the processing purpose, we delete or anonymize it in according with applicable law.
Your Data Protection Rights
Under applicable data protection laws, you have certain rights regarding your personal data. These rights may include:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate personal data.
- The right to request erasure of your personal data.
- The right to object to the processing of your personal data.
- The right to request restriction of processing your personal data.
- The right to data portability (transfer your personal data to another party).
- The right to withdraw consent where we rely on consent to process your personal data.
To exercise any of these rights, please contact us using the address provided in the Contact Us section below. We may ask you to verify your identity before responding to such requests.
Cookies Policy
We use cookies to make our site work more efficiently. A cookie is a small file that is sent to your device and stored on your hard drive. Cookies help us provide you with a good experience when you browse our site and also allow us to improve our site. We use session cookies and persistent cookies. You can control and manage cookies through your browser settings. Please note that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer.
Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Altair AI Solutions
480 University Avenue, Suite 1200, Toronto, Ontario, M5G 1V2, Canada